Education
|
- Conduct a one-on-one training
of a specific task or responsibility with the
volunteer.
- Incorporate the topic into
ongoing volunteer training opportunities.
- Include an educational segment
in the monthly newsletter related to the topic
/ issue.
- Promote and encourage the
volunteer to attend a training program conducted
by another organization.
- Provide mentoring opportunities
by pairing a volunteer with another volunteer
who has the desired skills and/or abilities.
|
| Counsel (volunteer
continues current responsibilities/contacts)
|
- Directly address the concern/issue
by focusing on the individuals' behavior not
on the individual.
- Keep the discussion focused
on the issue and avoid being drawn in other
directions.
- Accomplished through verbal
or written communications.
- Recommend appropriate developmental
opportunities.
|
Probation (volunteer
continues current responsibilities/contacts with
limitations and/or guidelines) |
- Directly address the concern/issue
by focusing on the individual's behavior, not
the individual.
- Mutually agree on a specific
time for behavior/operation to change.
- Agree to follow-up date(s)
for further evaluation(s)/meeting(s).
- Usually accomplished through
a face-to-face meeting and is followed by written
correspondence.
- Recommend or require appropriate
developmental opportunities.
|
Suspension
(volunteer discontinues all
or selected responsibilities/contacts)
|
- Utilized while gathering additional
information or during a third-party investigation
or disciplinary process.
- There is immediate concern
over safety of youth or others associated with
the program.
- Length of time is clearly
communicated to the individual with written
communication.
|
Dismissal
(volunteer discontinues all or selected responsibilities/contacts)
|
- Utilized only when other techniques
have been unsuccessful or when the behavior
is severe.
- Be able to articulate a reason
or reason why the individual is being dismissed
(utilize Volunteer Standards of Behavior)
Steps to consider:
- Face-to-face meeting with
volunteer to discuss the situation
- Follow up dismissal with a
letter that specifically releases the individual
of all or selected responsibilities
- Written communication should
be specific and to the point
|
Consider |
- Impact on programs, organization,
safety of clientele, and public relations
- Seek assistance from supervisors
and peers; consult direct supervisor(s)
|
| Note:
The authors, in their work with Ohio State University
Extension do not consider this to be a progressive
disciplinary process. At times, it is necessary
to take immediate action (such as probation or
dismissal) without having implemented one of the
other options first. |
