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  Dealing with Inappropriate Behaviors: Collect
 
 


Step 3: Collect relevant information pertaining to the situation

Possible sources of information:

First hand observations

A written record of your observations and conversations with the volunteer or “related parties.”

Documents

Meeting minutes; financial/bank records; court records; lesson plans and/or handouts; attendance records; etc.

“Third” party observations

Observations and conversations recorded by others with the volunteer or related parties.

  • Ask them to provide written documentation.
  • Summarize comments made by the third party.
  • Summarize comments made by the third party and  ask them to sign.

Past volunteer performance review information

  • Volunteer “due process”
  • Legally versus Realistically
  • Generally the volunteer should be given the opportunity to share his/her side of the story before a decision is made.
Documentation Strategies

Focus on the facts

  • Leave personal feelings, emotions, and judgments out of documentation
  • Take initial notes and summarize
  • Include date and time
  • Names of individuals involved
  • Don't write something you would not want read in court or in the newspaper
  • Have a 3rd party review

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